Free Whitepaper: Reducing Restaurant Walkaways

“Walkaways” is the term for customers who leave a restaurant because they have been waiting too long, or longer than they feel is necessary.

Walkaways can be extremely costly for all restaurants, especially those that depend on walk-ins to turn a profit. Unfortunately, the average walkaway rate for big-city restaurants is around 20%, which can lead to significant losses in an industry with such low-profit margins (3-5%).

In order to prevent walkaways and grow revenue, restaurants must develop and maintain a relationship with their customers utilizing guest manager software and waitlist management.

In this whitepaper, you will:

• Discover how to set the stage for great service
• Learn how to create a connection with guests
• Gain insight on how to shed unhealthy waits